We understand that all of our customers are at different stages of their lifecycle, that is why we offer 100% bespoke packages, to target time and cost efficiency for our clients.
We were approached to provide Event Marketing services to a large company in North London. The company arrange quarterly events, targeting Medium to Large businesses and Charities across the South of England as part of their marketing strategy.
Although we were working with a large company, they identified that they did not have the required infrastructure or expertise to successfully carry out the work internally. They decided that it would be more effective to work with a carefully selected sales partner to achieve their objective.
Between the 4 events, the target was to attract 50-150 visitors, dependant on the purpose of the event. Following a successful trial on the 1st event we worked on, we are now the sole sales solution for all 4 events.
We manage the sales process from start to finish. In the Pre-Event stages we are responsible for generating and distributing e-mail invitations, following up with phone calls, taking reservation details and sending reminders. During the Post-Event stage we conduct a series of phone calls, collating data on customer experiences, taking literature requests and Appointment Setting for our customer to discuss their product with the attendee in greater detail.
We pride ourselves on our ability to offer a personal solution to our clients and remove as much of the stress as possible from the sales process.
Virtual Reception & Diary Management
We work with businesses of all sizes, providing adhoc support. This business in particular is a thriving London Hair Salon.
We are responsible for answering all of their calls (in their company name), booking appointments into their online calendar and quoting prices for the various services that they offer, this is all taken care of as part of the Virtual Reception and Diary Management bolt on.
This offers the customer a solution that they will not find elsewhere, an experienced individual(s) available at all times, paying their own overheads, able and willing to carry out a diverse range of tasks, but only costing them money when they are actually being productive.
We know their business intimately after building a 'Virtual Relationship' through regular Skype meetings and the customer see's our service as an integral part of their business, with this in mind it is lucky the customer will never have to suffer a lapse in service due to sickness, holidays or absenteeism!